Privacy Policy

Hill & Sky Stay is committed to protecting the privacy and security of guest information. This policy explains how personal data is collected, used, and safeguarded during your stay and when interacting with our staff, website, or booking platforms.

Information We Collect:

We may collect your name, contact details, government ID, and payment information when you make a reservation, contact us, or check in. This information is used solely to manage your booking, fulfill legal requirements, and provide guest services.

Use of Information:

Your personal data is used:

• To process reservations and payments

• Communicate booking details and service updates

• Comply with legal and regulatory requirements
   

Data Sharing:

We do not sell or share your personal information with third parties except as required by law, or with service providers who help us operate our property and deliver services to you.
 

Security:

All personal data is stored securely, and we use industry-standard practices to protect it from loss, unauthorized access, or misuse.
 

Cookies and Tracking:

If you use our website or booking forms, cookies may be used to enhance your browsing experience, but no sensitive information is collected for marketing.
 

Your Rights:

Guests may request access to, correction, or deletion of their personal information by contacting us directly. For any privacy-related concerns, reach us at the provided email or WhatsApp.
 

Policy Updates:

This privacy policy may be updated as required by law or our practices. The latest version will always be available upon request or on our website.